Make it simple and reduce your support calls.
Wordpress is a magnificent system to use for websites and supplying a full CMS (Content Management System) to your clients for free. WordPress is jam packed full of functionality and enables you to offer very complex solutions to clients and implement these almost instantly because of the massive amount of Plugins available many of which are completely free of charge.
This is great! I hear you cry so off you go thinking this is the simplest system in the world and your client will be chuffed to bits that they are able to edit and control the content of their website without calling you every-time they need a word changed or news article added….. Well your thought is 100% correct however clients and “end users” are notoriously bad at following instructions and so easily distracted you would not believe….
Before you know it they are back on the phone calling you up for hand holding and re-training on how to use it and where to go to edit and post.
Hold on! I hear you say…. “I can charge them for the help what’s wrong with that…?” Well while this is great when you only have half a dozen clients you find after time the fee’s you can charge are less and less worthy of your time spent and clients are reluctant to pay when they are calling up for what they consider to be just a reminder on how to use a free product.
Do not get drawn into devaluing your knowledge and time…you could be earning 10x what a client will pay you in the time it takes to show them round their blog posts again….
To overcome this problem we have provided this quick video tutorial to explain how to simplify the WordPress Dashboard to ensure clients only get what they need to and do not get confused or distracted by the standard WordPress menus and options.